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09-05-2020 08:11 PM
After replacing the memory in my HP OMEN desktop, it has began beeping (3 long 2 short) when powered on. The PC first booted normally showing the RAM, but it wasn't until powering it off and then on later this occurred. Looking through past support forums it seems to be a memory issue, which would make sense given that I recently changed them. However, even after removing dust from the memory slots and sticks themselves (and trying the old stick) in every possible configuration, the beeping has continued.
I have tried brand new RAM as well (correct DDR4 and same mhz as original RAM), but no luck.
The RAM DOES seems to get power as the new RAM have RGB and turned on when put into the PC, but the beeping continued. Because of this, I do not believe it is the RAM slots that is the issue (although I can be wrong).
I have cleaned every fan, reseated the RAM many, many times, reseated the GPU, CPU, and dusted the whole PC. Each fan still spins and the system turns on, but never posts nor sends any sort of signal to the monitor, just beeps.
Please send any possible solutions to this issue.
09-08-2020 08:27 AM
Welcome to HP Community
I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue
Do you have the same issue if you use the old RAM?
If the issue persists with the old RAM as well, please contact HP Support in your region for further assistance
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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