• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

HP Recommended
OMEN by HP 40L Gaming Desktop PC GT21-0000i (392G3AV)

So this just happened to me on Tuesday and since then I’ve been trying every trick in the book to get the screen to go away and so my PC can boot up like normal but still luck I’ve ran about a dozen different diagnostic tests and they all came back passed and I’m just stumped on what to do at this point any help would be appreciated 

1 REPLY 1
HP Recommended

So, did the Windows drive pass the test, and is it also recognized in the BIOS? Did this issue start after any update? Do you have any important data stored on your laptop?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->