• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
HP Recommended
Omen 25L
Microsoft Windows 11

Hi Looking for some guidance. I want to add an additional internal hard drive (WD 6Tb Black Label} to the second hard drive slot in an Omen 25L. When I switch on the machine after installing it and linking up the power and sata data cable I get an error code of 3f3 and for me to do a system check on the hard drive which when I do says that everything is ok. Any suggestions? When I disconnect the sata cable again everything goes back to normal and the system boots up into Microsoft 11 ok.

1 REPLY 1
HP Recommended

Hi,

 

That is strange.

 

Have you verified the HDD is good, can you mount the drive when installed in a different PC? Try a different SATA data cable.

 

The system is telling you the HDD is bad (3F3 error code) but HP Diagnostics states the drive is good. Are you positive HP Diagnostics is checking the 6 TB HDD? 

 

You are seeing two conflicting drive status reports. One must be false.

 

Any Legacy boot media on the second drive or is it a new, clean disk? 

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.