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‎12-11-2023 12:53 PM - edited ‎12-11-2023 01:23 PM

HP Recommended
Product: OMEN 25L Desktop PC GT11-1000i / GT12-1000i (1N3Y2AV)

After installing XMP certified memories the speed is stuck at 2400 and the advanced settings menu is not available in Bios settings.

 

Memories: Kingston Fury 32GB (2x16GB) DDR4 3200 CL16-18-18 1.35V XMP

KFC432C16BB1K2/32

 

The information from HP is not correct: HP OMEN PCs – Configure XMP-compatible memory that is not verified by HP | HP® Customer Support

 

Any suggestion if there is any way to activate the Bios settings so that I can setup the XMP profile as needed?

 

Or any suggestion for an alternative memory that works with my pc?

Category:
5 REPLIES 5

‎12-11-2023 01:24 PM

HP Recommended

@landberger,

 

Welcome to our peer-to-peer HP Community Forum!

 

Your KF432C16BB1K2/32 RAM is defaulting to its SPD (Serial Presence Detect) speed:

 

NonSequitur777_0-1702325701926.png

Link: KF432C16BB1K2_32-B.ai (kingston.com).

 

Your OMEN 'configurable XMP' should be able to access this RAM's XMP Profile #1, but apparently it doesn't/cannot.  Point is, HP computers are known to be finnicky when it comes to RAM, and especially achieving max RAM speeds.  Consider similar disappointing RAM experiences many "HP System OMEN 25L Desktop GT11-1xxx" Users encountered as seen here: UserBenchmark: HP OMEN 25L Desktop GT11-1xxx Compatible Components, such as this User: HP OMEN 25L Desktop GT11-1xxx Performance Results - UserBenchmark:

 

NonSequitur777_1-1702326167237.png

 

Best thing to do is to purchase RAM that has been shown to run well on your system, and at 3200 MHz.

 

Kind Regards,

 

NonSequitur777


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‎12-11-2023 01:54 PM

HP Recommended

Thanks for quick reply. Any one who have successfully upgraded an Omen 25L and can recommend a specific memory to use?

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‎12-11-2023 03:05 PM

HP Recommended

@landberger,

 

Honestly, 'stick' with the stock Kingston HP37D4U1S8ME-8X 8GB RAM, either in the 2 x 8GB or 4 x 8GB config.

 

Kind Regards,

 

NonSequitur777


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‎12-11-2023 03:40 PM

HP Recommended

The suggested memory is not available anymore. Has anyone ever managed to upgrade aHP Omen 25L?

 

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‎12-12-2023 08:48 AM

HP Recommended

@landberger,

 

Again, when you look at actual-factual HP System OMEN 25L Desktop GT11-1xxx Users here: UserBenchmark: HP OMEN 25L Desktop GT11-1xxx Compatible Components, this RAM stat supports what I recommended:

 

NonSequitur777_0-1702395721415.png

 

You could try a Crucial Pro 32GB RAM Kit (2x16GB) DDR4-3200 UDIMM with p/n: CP2K16G4DFRA32A.

 

Kind Regards,

 

NonSequitur777


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