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- HP Community
- Gaming
- Gaming Desktops
- After updating the bios, pc will not turn on

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08-22-2021 01:17 PM - edited 08-22-2021 01:23 PM
I just updated my bios from F20 to F30 from the HP support assistant and now my PC will not show any picture or power my USB devices (my mouse doesn't light up) The green light will turn on and the fans will spin but no display whatsoever. iv tried things like holding the windows key + B and taking out the motherboard battery but nothing is working. Please help
08-26-2021 07:10 PM
@Jonathan570 , welcome back to the Community.
What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-28-2021 04:47 AM
Hi@Jonathan570,
We reviewed your post and I understand that the Notebook is not Powering ON after the BIOS update.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps
Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
- Disconnected AC adapter from the laptop.
- Press and hold the power button for 15 seconds.
- Reconnect the battery and plug the AC adapter.
F6 + Power Button
- CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec
If the laptop does not power on then please continue with the below steps:
- Disconnect the charger and remove the battery out.
- Connect only the battery and check if the laptop powers on.
- Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.
Hope this helps! Keep me posted.
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Have a great day!
08-29-2021 04:58 AM - edited 08-29-2021 05:08 AM
Hello @Jonathan570 @praveenbv @old_geekster
it appears to be a desktop, not a laptop
the user has already posted here
but curious, if we look at the probable page of this model
no update f30
[edit]
Ok, according to the information found it would be from the series
hp-pavilion-gaming-desktop-pc-tg01-0000i
likely motherboard
- HP name: Rother
- SSID: 8653
and here it is mentioned the f30
HP Consumer Desktop PC BIOS Update (ROM Family SSID 8653) | F.30 Rev.A | 12.6 MB | Dec 30, 2020 |
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08-29-2021 07:25 PM
The TG01 series are desktops.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!