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HP Recommended
Pavilion TG01
Microsoft Windows 10 (64-bit)

I just updated my bios from F20 to F30 from the HP support assistant and now my PC will not show any picture or power my USB devices (my mouse doesn't light up) The green light will turn on and the fans will spin but no display whatsoever. iv tried things like holding the windows key + B and taking out the motherboard battery but nothing is working. Please help 

4 REPLIES 4
HP Recommended

@Jonathan570 , welcome back to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Hi@Jonathan570,

 

We reviewed your post and I understand that the  Notebook is not Powering ON after the BIOS update.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps

 

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

 

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.

F6 + Power Button

  • CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

 

If the laptop does not power on then please continue with the below steps:

  • Disconnect the charger and remove the battery out.
  • Connect only the battery and check if the laptop powers on.
  • Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

HP Recommended

Hello @Jonathan570  @praveenbv  @old_geekster 
it appears to be a desktop, not a laptop
the user has already posted here

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Can-you-change-the-LED-color-of-...

but curious, if we look at the probable page of this model
no update f30

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-gaming-desktop-pc-tg01-0000i/29014479/m...

 

[edit]

Ok, according to the information found it would be from the series

hp-pavilion-gaming-desktop-pc-tg01-0000i 

likely motherboard

  • HP name: Rother
  • SSID: 8653

and here it is mentioned the f30

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8653)

F.30 Rev.A12.6 MBDec 30, 2020

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-gaming-desktop-pc-tg01-0000i/...

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

@Prométhée, @praveenbv 

 

The TG01 series are desktops.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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