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HP Recommended
Microsoft Windows 11

Hello, my HP Victus 15.6 15fa-0005tg is in a constant boot loop I believe it happened when I tried to reset my laptop and it took a particularly long time it was stuck on the Victus logo for 15 minutes! And I barely have anything on the laptop! I don't know what could have made it take so long but then it turned off on its owned and it's been stuck on the boot loop ever since. 

3 REPLIES 3
HP Recommended

Hi @WllI,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

You need to recover the bios manually.

  1. Shut down your notebook.
  2. Press and hold Windows button + B [While notebook is powered off]
  3. Press and hold power button for 3 seconds [Do not release Windows button +B]
  4. After 3 seconds release the power button but keep pressing windows button + B.
  5. Keep pressing windows button + B until Bios recovery start automatically. [This may take up to 45 seconds and notebook will flash different LED lights and beep several times during this period]
  6. Follow on-screen instructions.
  7. Reboot once it completes.

If Bios recovery is not starting automatically then your notebook may not support auto bios recovery, you need to recover the bios manually.

Download bios update for your notebook from HP driver download page on another PC and create BIOS recovery USB using the setup.

Plug in this USB to defective notebook and repeat the procedure.

 

You may refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Thank you for your help but all it does is boot up the logo and the screen goes black and the Victus logo comes up again but immediately goes black and boot loops all over again .

HP Recommended

Hi @WllI,

 

Thank you for performing the recommended steps, I see that it has not helped. 

 

This looks like a hardware issue. 

 

The support here is limited to software troubleshooting. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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