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‎08-28-2022 06:51 AM

HP Recommended
Product: OMEN 30L Desktop PC GT13-0000a (ID 9NA87AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I've been trying to figure out why my computers been stuttering so bad lately ( specifically in games ), according to information online other users solved their stuttering issue with a bios update. I can't seem to find the update for my HP Omen 30L.

 

Has anyone else managed to find the update or a fix? I would like to be able to use my PC as normal once again.

Category:
1 person had the same question
3 REPLIES 3

‎08-28-2022 09:01 AM

HP Recommended

Hi

before that just try graphics drivers
this can also work, and less risky

see :

https://h30434.www3.hp.com/t5/Gaming-Desktops/PC-crashing-issue/m-p/8458957#M19484

according to the product number indicated in your message :

https://support.hp.com/us-en/drivers/selfservice/omen-desktop-pc-30l-gt13-0000a/33802663/model/21008...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎08-29-2022 03:29 PM

HP Recommended

Hello,

 

I don't believe it's the graphics driver, I've reinstalled it and it's still the same problem. I've also checked the second link and the website must be outdated or something because i'm on version "BIOS Version/Date AMI F.24, 2022-07-11" and the website's only showing  "F.22 Rev.A Mar 10, 2022"

 

The other people on Twitter who had the same issue all had the same AMD processors, they said after they updated their bios to the latest it fixed the stuttering issue. 

 

 

 

 

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‎08-30-2022 08:19 AM

HP Recommended

see in the given subject, it was not just a question of reinstalling, but of trying other drivers ..
others do not have the same computer either, motherboard may be, and without this information impossible to answer
what model of computer, what motherboard do you have?

despite this you may have the latest bios available, and in this case, we can't do anything for you here

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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