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‎07-05-2021 09:11 PM - last edited on ‎07-14-2021 11:40 AM by Retired

HP Recommended
Product: OMEN 30L Desktop GT13-1xxx
Operating System: Microsoft Windows 10 (64-bit)

I am successfully able to Wake on LAN from my iOS devices or my router's tools when my brand-new OMEN is put to sleep. However, if I enable s4 and s5 WOL from BIOS settings, then shut off the PC, waking it up using my iPhone will cause a BSOD: classpnp.sys, System_Thread_...

 

The first time I tried this, it worked. The second time, a BSOD occurred. After the second time, my PC would continue to BSOD on reboot until I disabled s4/s5 WoL from BIOS. I have gone through these motions twice so far.

 

Not the biggest issue in the world, as I prefer to keep my PC in sleep mode, but I'm curious if anyone has any suggestions.

 

BIOS: F.04-05/06/2021. Windows 10 Pro 21H1 (19043.1052). AMD Ryzen 7 5700X 8-Core.

Category:
1 REPLY 1

‎07-15-2021 09:33 AM

HP Recommended

@erictbar

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that your Wake on Lan behaviour is not working. 

As we have limited support boundaries in the support community as of now. I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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