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HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-ae0000 (99S57AV)
Microsoft Windows 11

Hello I was reaching out because I have noticed a few Boot errors. My PC has not been able to boot up without being plugged in and when it starts for a brief moment while logging in it says it has no Battery. I've done 

a few tests and noticed a few things. One of my first observations was when powering it up today it had said before start "CMOS Checksum Invalid" I had went into my BIOS Myself and did something along the line of Load Default settings. On top of that I have attempted to update my system drivers and battery drivers to no avail. If you could help me it would be greatly appreciated. 

1 REPLY 1
HP Recommended

Greetings @Hadam121 

 

Is your Laptop in warranty?

 

Yes, a CMOS checksum error could indicate the Laptop battery needs replacing.

 

Your Laptop may need constant Lithium-ion (Li-ion) battery current to retain CMOS settings. Some Laptops don't have CR2032 MB batteries.

 

CMOS data retention relies on the Li-ion battery if the device does not use a CR2032 MB battery.

 

Now, it is also possible your Laptop's MB: needs to be replaced by HP (in warranty status) or thoroughly evaluated by a PC Tech.

 

- Contact HP if the PC is in warranty and replacing the battery does not fix the CMOS data retention problem.

 

- Or find a local PC Tech specializing in MB: SMD/PCB circuit troubleshooting.

 

Regards

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