Bios update for bo7.

[Mhm2121]

where do I start!!!

I am trying everything to play bo7 rank play

it keeps saying bios update. 
Well I’ve updated it multiple times

my tpm2.0 is on

secure boot is on

I’ve loaded default keys for bios and tpm 2.0

ive cleared tpm

Ive downloaded all the drivers to my knowledge that I needed. 

I’ve used Hp assistant to try and help me. 
I ran diagnostics and nothing. 

please help!!

[Deep_World]

Hi @Mhm2121,
 
Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Could you confirm the exact HP model of your laptop or desktop?
• When you say you’ve updated the BIOS multiple times, did you use the HP Support Assistant or download the update directly from the HP Drivers & Downloads page for your specific model?
• Have you noticed any other system warnings or errors in Windows Security or Device Manager?

Troubleshooting steps to try:

1. Verify BIOS Version
   • Restart your PC → press Esc or F10 during startup to enter BIOS.
   • Check the BIOS version against the latest one listed on HP’s official support page for your model. Sometimes the game checks for a minimum version, and even if you’ve updated, it may not match what’s required.
2. Check Windows Updates
   • Make sure all optional updates (especially firmware and security updates) are installed. Some games rely on the latest platform security patches.
3. Reinstall HP Support Assistant
   • If Support Assistant isn’t detecting updates correctly, reinstalling it can refresh the update catalog.
4. Driver Verification

• Double-check chipset and GPU drivers from HP or the GPU manufacturer. Outdated firmware or drivers can trigger compatibility checks

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

 

[Mhm2121]

I have a Hp pavillion gaming desktop with a amd ryzen 5 5600g

i have updated my bios

i have done literally everything.

my thought is its the tpm

my version of tpm is 3.94.0.5. 

i have read on google thats the problem.

so i cleared the tpm multiple times

ive even went into the bios and done the factory default keys for tpm and secure boot.

please help im trying to play rank play on bo7.

[Deep_World]

Hi @Mhm2121,

Thanks for your response. 

I understand and I want to help you move forward with a few additional troubleshooting steps that may narrow down the cause:

• Update Chipset & Graphics Drivers
  Even if your BIOS is current, outdated AMD chipset or GPU drivers can cause conflicts. Visit AMD’s official site and install the latest chipset drivers for Ryzen 5000 series, as well as the latest Radeon graphics drivers (if you’re using integrated graphics).
• Verify Game Files
  If you’re playing through Steam or Battle.net, use the “Verify Integrity of Game Files” option. Corrupted or missing files can mimic hardware/firmware issues.
• Check Secure Boot & TPM State in Windows
  • Press Win + R, type tpm.msc, and confirm that TPM is “Ready for use.”
  • In Windows Security → Device Security, check that Secure Boot is enabled and not reporting errors.
• Disable Overclocking or Custom BIOS Settings
  If you’ve applied any performance tweaks, try reverting to default BIOS settings. Some games are sensitive to non-standard configurations.

If after these steps the issue persists, it may be worth checking if other players with similar setups are experiencing the same problem sometimes game patches introduce compatibility quirks that developers need to address.
 

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[Mhm2121]

i have tried all of this 

i seen there was a security bulletin (HPSBHF04090) on february 10th 2026.

so i have a Hp pavillion Gaming desktop

with a AMD Ryzen 5 5600G with radeon graphics.

i guess what im trying to ask is.

i want to request a beta version that includes the updated Amd platform initialization (pi) code.

and what ever else i need to play rank play.

my secure boot is on

my tpm is on

when i try and play BO7 rank play it gives me bios error or Security Attestation error.

[Deep_World]

Hi @Mhm2121,

Thanks for your response. It looks like you’re still having issue with the BIOS firmware update .

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World