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‎05-11-2024 04:54 PM

HP Recommended
Product: OMEN by HP 45L Gaming Desktop PC GT22-1000i (6C1R8AV)
Operating System: Microsoft Windows 11

Greetings everyone.

So let’s start from the beginning.

I was trying to reinstall a NVIDIA driver after the latest update, because some of the games were looking darker. I think I kind of messed up somehow, and when I try and start the computer, after seeing the “OMEN” logo, all ai can see is the black screen. I can hear the windows starting sound, so I think ai need to reinstall the NVIDIA driver, but how can I do it if I can’t see anything at all? 
some help would be glad, thanks in advance.

Category:
1 REPLY 1

‎05-11-2024 05:33 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to start Windows in safe mode, uninstall the Nvidia graphics driver, restart the PC and then try installing it again when you are back in the normal windows operating mode.

 

Here's how to get into safe mode when you can't get into Windows.

 

Follow the instructions for getting into safe mode from a black or blank screen.

 

Start your PC in safe mode in Windows - Microsoft Support

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