• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-06-2022 10:37 PM - last edited on ‎06-08-2022 11:17 AM by HP Administrator

HP Recommended
Product: OMEN 30L Desktop GT13-0000i (236B1AV)
Operating System: Microsoft Windows 11

bluetooth has an error and is struggling to update because of a driver error with windows 11

Category:
1 person had the same question
4 REPLIES 4

‎06-09-2022 12:30 PM

HP Recommended

Hi @PoorSoul 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing Bluetooth-related issues on your system. Do not worry we are here to help you fix the issue.

 

May I know from when are you facing this issue?

May I know if you have made any recent hardware or software-related changes to your system?

May I know the exact Bluetooth error you are getting so that I can help you fix the issue?

Could you tell me what happens when you try to update the driver?

 

Here is a link that will help you update the Bluetooth driver: https://support.hp.com/us-en/document/ish_2857204-2362249-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No

‎06-10-2022 12:58 PM

HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No

‎06-11-2022 02:58 AM

HP Recommended

i have yet to receive a solution to my HP Omen 30L pc issue with bluetooth, i checked with microsoft and its not a windows problem so i need a HP Omen 30L solution to my pc hardware solving my bluetooth incompatibility.
yes i have checked the bluetooth is up too date and should be functional, but is not and after extensive help from microsoft they referred me to here, stating that it is an HP incompatibility issue

Was this reply helpful? Yes No

‎06-14-2022 12:13 PM

HP Recommended

Thanks for your response.

Could you please let me know the exact Bluetooth-related error you are getting so that I can assist you further?

 

Awaiting your response.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.