Broken Keyboard Hinge issue

[Lupine27]

a small part of the hinge on the x key on my Hp Omen en laptop leading to it becoming unresponsive. I've tried looking for replacement hinges but I couldn't find anything.

[sandytechy20]

@Lupine27

Welcome to the HP support community.

I understand that there is issue with the Omen notebook keyboard, I am glad to assist you.

Did you drop liquid or have any accidents with the keyboard? 

Did you check with an alternate user account or an external keyboard to check if all the keys on that work? 

I recommend the below steps: 

Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust.  

Shut down the laptop, remove the battery and cable for a moment, press and hold the start button for 60 seconds 

Replace the battery, restart the notebook, 

if the issue persists, change the keyboard layout and check if it works: Click here for steps. 

Also, run a hardware test to identify any issues with the keyboard: Click here for details (Interactive test) under component tests - keyboard. 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[Lupine27]

no it isnt an internal issue the actual physical hinge for just the  key snapped