• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-12-2022 04:50 AM

HP Recommended
Product: OMEN by HP 875-1000 Obelisk Desktop PC (5VN77AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello

I want to Upgrade my CPU cooler from my obelisk 875-1201, because its to loud. But since the mainboard is a product by HP. I cant find information, what cooler Socket Type i can use.

If anybody knows it would  be gratis. Hp Support wants to Deal with it online via Phone and the waiting is rly long, and I habe to pay since garanty is gone

Category:
1 REPLY 1

‎07-12-2022 06:36 PM - edited ‎07-12-2022 06:47 PM

HP Recommended

Hello

 

You have an Intel LGA 1151 socket.

 

Most aftermarket CPU coolers require using the specific product's backplate. This means you may have to remove the motherboard from the HP chassis to remove HP's backplate and install the required new product backplate to install a new CPU cooler.

 

Its a process. You also have to check proposed cooler dimensions to verify it fits in the HP chassis and does not conflict with RAM or other components near the CPU socket.

 

HP does not support installing non HP components in their PCs.

 

This upgrade is doable but you will not get assistance from HP.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.