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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I'd swap out the drive.

 

It's easy enough to do, and the if the cloud recovery tool doesn't work for some reason, just pop the original drive back in.

HP Recommended

that looks like my only option. Thank you for your help!

HP Recommended

You're very welcome.

 

Enjoy your new PC.

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