03-14-2019 12:57 PM
I can't open my HP Omen Command Center. I've tried running as administrator, just clicking and waiting, rebooting my PC and giving it another go... nothing.
I tried to delete and re-install the Omen app from the Microsoft app store, but that didn't work either.
Does anyone have a solution?
03-14-2019 05:49 PM
A windows 10 update could of caused this. Did it work at one time ? You can try running in compatiblity mode but thats a slim chance it will work. Is there another version of Omen command out there ?
MSI GT73VRE TITAN
03-14-2019 06:54 PM
Well the older version of CM isn't working either, and in looking for a fix to that, I found that HP was just recommending users get the new app on the microsoft app store.
Honestly this is one of several technological issues I'm dealing with at the moment, I feel as if technology just hates me haha
03-15-2019 02:10 AM
The old version of the OCC wont work without some other files you would have to add manually, but its outdated now and the version from the Microsoft Store is the only way to get the current version. Its not by HPs choice either.
There is a fix that has worked for several people with this same problem.
It may or may not work for you but worth a shot?
Search for the Omen Command Center in the Search bar in the task bar and uninstall it.
Then reinstall from this link... Get OMEN Command Center - Microsoft Store
Next, go to the HP Support Assistant and search for any updates and install them.
Next, go to Services and make sure the HP Omen HSA is enabled. It should be set to Running Automatic.
To access this, type Services in the Search bar (Cortana) and hit the enter key.
Go to Device Manager... Type Device Manager in Search and hit the enter key.
Scroll to Software Components and expand the arrow.
Right-click HP Software and Services, and then click Properties.
Navigate to the Driver tab and click Update Driver.
Do the same for Omen Software and Services.
Hopefully that works.