Can’t boot BIOS (esc key) after clean drive and windows install

[herback]

Hi,

after changing to my new ssd drive and installing windows on it, I am no longer able to boot BIOS using esc key, however I am able to use F10 for the BIOS settings.

I’ve tried:

resetting the CMOS by removing the battery,

resetting BIOS settings to factory default, 

Cleaning and installing windows again,

use all kinds of hp-tools to find and install all drivers

I noticed I am able to enter the BIOS menu from windows, but I need to be able to boot with the esc key so I can dual boot my linux os as well

[praveenbv]

Hi @herback, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.