-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Desktops
- Can’t reinstall Omen Gaming Hub

Create an account on the HP Community to personalize your profile and ask a question
02-12-2022 03:32 AM - edited 02-12-2022 09:27 AM
Hello,
What is the exact model of your laptop (e.g. 5ES85EA)?
- To find this product number P/N: this document.
This error occurs when you have not installed the HP SoftPaq of the OMEN Gaming Hub SDK on your laptop to activate the update via the Microsoft Store.
OMEN Gaming Hub SDK Package contains the SDKs required for OMEN Gaming Hub Overclocking and Network booster features. This package is provided for supported computer models using a supported operating system.
- OMEN Gaming Hub SDK Package: https://ftp.hp.com/pub/softpaq/sp136001-136500/sp136110.exe.
HP System Event Utility is also required.
Then try to update OMEN Gaming Hub via Microsoft Store.
Don't hesitate to contact us in case of need.
Best regards,
02-12-2022 10:14 AM
My Desktop is an OMEN 30L Desktop GT13-0000i (236B1AV). I tried to reinstall the gaming hub after installling the SDK packages and it still won't download. I even tried to download the HP PC Hardware Diagnostics Windows and that download had also failed constantly.