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- Cannot use omen command center

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04-16-2020 08:58 AM
Hi! So, I tried to change the lighting in my Omen PC in the Omen Command Center, but it says I need to update the Omen Command Center. Then, however, when I tried to update it on Microsoft Store, it said my system does not meet the needed requirements to update the software. Anyone have a solution? Thanks!
04-19-2020 09:42 AM
Hi @Julian_-00
Welcome to the HP Support Community. I'd be happy to assist you with the Omen Command Center issue.
Ensure the OMEN Commend Center and OS are at the latest versions -
Step 1: Upgrade the OMEN Commend Center and OS to the latest version -
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Click the Search icon.
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Type Microsoft Store in the search field.
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Launch the Microsoft Store.
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Select Downloads and updates.
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Click Get updates. If there are OMEN Command Center or HP System Event Utility updates available, proceed and update them to the latest versions.
Step 2: Perform Windows Updates -
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Click Start.
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Click the Settings icon.
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Select Windows Updates.
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Select Check for updates.
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Download and install all updates (a restart may be required).
Step 3: Check for driver and BIOS updates for your computer through the HP Support Assistant app, or from HP Customer Support - Products.
If the issue still persists, try re-installing the Omen Command Center -
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Click Start.
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Click the Settings icon.
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Select Apps.
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Locate the OMEN Command Center, and click Uninstall. Allow the uninstall process to complete (a restart may be required).
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Download and install the Omen Command Center.
Hope this helps! Keep me posted.
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Have a great day!
Asmita
I am an HP Employee