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Julian_-00
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Cannot use omen command center

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Omen by HP Obelisk Desktop 875-0xxx
Microsoft Windows 10 (64-bit)

Hi! So, I tried to change the lighting in my Omen PC in the Omen Command Center, but it says I need to update the Omen Command Center. Then, however, when I tried to update it on Microsoft Store, it said my system does not meet the needed requirements to update the software. Anyone have a solution? Thanks!

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asmita6658
HP Support Agent
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Message 2 of 2
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Hi @Julian_-00

 

Welcome to the HP Support Community. I'd be happy to assist you with the Omen Command Center issue. 

 

Ensure the OMEN Commend Center and OS are at the latest versions -

 

Step 1: Upgrade the OMEN Commend Center and OS to the latest version -

  1. Click the Search icon.

  2. Type Microsoft Store in the search field.

  3. Launch the Microsoft Store.

  4. Select Downloads and updates.

  5. Click Get updates. If there are OMEN Command Center or HP System Event Utility updates available, proceed and update them to the latest versions.

Step 2: Perform Windows Updates -

  1. Click Start.

  2. Click the Settings icon.

  3. Select Windows Updates.

  4. Select Check for updates.

  5. Download and install all updates (a restart may be required).

Step 3: Check for driver and BIOS updates for your computer through the HP Support Assistant app, or from HP Customer Support - Products.

 

If the issue still persists, try re-installing the Omen Command Center -

  1. Click Start.

  2. Click the Settings icon.

  3. Select Apps.

  4. Locate the OMEN Command Center, and click Uninstall. Allow the uninstall process to complete (a restart may be required).

  5. Download and install the Omen Command Center. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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