Solved: Clicking Noise from Desktop - HP Support Community

DenimDave55 · ‎08-07-2022

My PC makes a clicking noise when it's running. I thought it was the fan at first but it does it even when the fan is off. I've had this thing for about 9 months and the clicking hasn't gotten louder but it has not stopped either.

Best Buy sort of blew me off when I took it in back in March (I paid for the protection plan for a year when I bought this PC) but I'm worried maybe I should harass them again to look at the problem deeper. Any suggestions?

Prométhée · ‎08-10-2022

if not the choice that it must be replaced, I always advise you to assert your right to the guarantee
If not see if this can help

https://www.youtube.com/watch?v=d581-j3Rr-s

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ub6424 · ‎08-07-2022

Hello @DenimDave55

Sorry to hear that you are having problems ... and I would like to help you.

Try ...

(1) Update BIOS

HP Consumer Desktop PC BIOS Update

F.13 Rev.A

13.7 MB

May 5, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

An available BIOS update resolves a specific issue or improves computer performance.
The current BIOS does not support a hardware component or a Windows upgrade.
HP Support recommends installing a specific BIOS update.

"

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Test and again and check for <clicking noise>

(5) Please report your results

Prométhée · ‎08-08-2022

hi @DenimDave55

Did you finally identify the source of the noise?
It could come from anywhere, it would be necessary to open and try to understand what makes this noise!
It's up to you, but in this case a bios update will not solve a problem with the power supply unit, for example!

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DenimDave55 · ‎08-09-2022

So I installed the BIOS, it didn't help.

I can't really tell per se. It's in the area of the power unit towards the rear of the device (Hence why I thought it was the rear fan at first).

ub6424 · ‎08-09-2022

Hello @DenimDave55

Like @Prométhée said, try to locate where the noice is comming from.

If <pulsing/clicking> is coming from electronic component (power supply or mainboard...) service is required.

Prométhée · ‎08-09-2022

Hi

" It's in the area of the power unit towards the rear "

Indeed try to listen, attentively, open computer, you should be able to identify the source!
But as you mention the power supply, I've seen a similar problem before, and that was the source!
In any case, it doesn't seem normal, get your warranty working before it's too late.

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DenimDave55 · ‎08-10-2022

So thanks for the help!

@Ub6424 and you were right I was able to find the source. I didn't realize there was a fan underneath the the Hard drive that I couldn't see from the side that is causing the sound.

So luckily it's not the power supply.

ub6424 · ‎08-10-2022

Hello @DenimDave55

Great to hear, so it's the fan underneath the hard drive, right ?

=> Check for Dust/Dirt, if it's mechanical error => replace fan !

Prométhée · ‎08-10-2022

if not the choice that it must be replaced, I always advise you to assert your right to the guarantee
If not see if this can help

https://www.youtube.com/watch?v=d581-j3Rr-s

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Clicking Noise from Desktop

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