Computer fans and keyboard light not working

[Baraa4]

Laptop does not turn on, the power light turns on for five seconds and locks, the screen never opens

[Raj_05]

Hi @Baraa4,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're dealing with a potential hardware issue with your HP Pavilion Gaming 15 laptop. Here’s a step-by-step guide to troubleshoot the problem.

Power Reset:

• Turn off the laptop and unplug it from the power source.
• Remove any connected peripherals (mouse, keyboard, external drives, etc.).
• Press and hold the power button for about 15-20 seconds to discharge any residual power.
• Reconnect the power adapter and try turning it on again.

Check the Power Adapter:

• Ensure that the power adapter is correctly plugged into both the laptop and the power outlet.
• Try using a different power outlet or adapter if available to rule out power issues.

Inspect the Battery:

• If your laptop has a removable battery, try removing it and then power on the laptop with just the power adapter connected.
• If the battery is non-removable, ensure it is seated properly and not damaged.

Perform a Hard Reset:

• Disconnect the power adapter and remove the battery (if removable).
• Press and hold the power button for 15-20 seconds.
• Reinsert the battery (if removed) and reconnect the power adapter.
• Try powering on the laptop again.

Check for External Display Issues:

• Connect the laptop to an external monitor or TV to see if there is any display output. This can help determine if the issue is with the laptop’s screen.

Examine the LED Indicators:

• Note any LED lights or blinking codes on the laptop. These might indicate specific hardware issues. Refer to the HP support site for interpretation of LED codes.

Check for Loose Components:

• If you're comfortable doing so, open the laptop and ensure all internal components (RAM, storage, etc.) are securely connected.

These steps should help you diagnose or potentially resolve the issue with your HP Pavilion Gaming 15.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support