• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
Locked

‎03-06-2025 06:39 PM

HP Recommended
Operating System: Microsoft Windows 11

Opened up my computer to clean my ram removed sticks of ram cleaned them and then reinserted my ram after that the device no longer worked 

Category:
1 REPLY 1

‎03-09-2025 08:47 AM - edited ‎03-09-2025 10:39 AM

HP Recommended

Greetings @Alex_miller08 

 

Welcome to the HP Forum.

 

Normally, if the RAM is not correctly seated in the memory slots, the PC will provide a "beep" error code at startup.

 

Do you hear an error code when you start the PC?

 

What did you use to clean the RAM and why did you do this? Did you also clean the memory slots?

 

Did you clean any other component? Have you checked all MB connections after having the PC startup problem.?

 

I have been building and repairing PCs for many decades and have rarely had to clean memory modules. I have cleaned: memory modules, memory slots, and other components (including the MB) when the PC's internal dust and gunk buildup was off the charts.

 

However, I have routinely reseated memory modules and have replaced many failing memory modules over the years.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.