-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Desktops
- Computer keeps crashing 5 minutes after i turn it on (gaming...

Create an account on the HP Community to personalize your profile and ask a question
04-20-2025 10:57 AM
My gaming pavilion desktop consistently crashes when i load up schedule 1 on stream. Even without stream running, my computer crashes about 5 minutes later. Everytime i restart it, it still manages to find a way to crash.
What do i do?
I already checked the drivers, check the ram, defrag the drivers to make sure they work, clean the fan on the back of the desktop, what more can i do?
04-20-2025 04:01 PM
Greetings @chris215philly
Welcome back to the Forum.
Please provide a specific HP Product Number for better assistance. Check this Site for details.
Recent Nvidia and AMD graphics driver have been causing problems.
Intel 13th Gen and 14th Gen CPUs are subject to degradation.
It would be very difficult to zero in on what is happening with your PC without more info.
I would try older graphics drivers to see how it goes.
You could try tips at this Site if you have an Intel CPU subject to degradation.
Many other issues can cause PC instability: such as CPU and GPU thermals, corrupt system drivers, a power supply problem, or other power delivery problems on the MB.
Regards
04-20-2025 04:26 PM
Greetings
Go Here.
Do a manual Nvidia driver search.
Then scroll down on the search results page and select more versions. Try a driver version back in December 2024 or early January 2025.
Check System Files:
Open an Admin command prompt as follows:
Open Search then enter "command prompt". Right-click on the search result.
Select "Run as Administrator".
Enter the following commands, one at a time. Wait for each command to complete before running the next command.
DISM.exe /Online /Cleanup-image /Restorehealth note: the PC must be connected to the network when using the DISM command.
Enter the next command to verify system files are okay.
sfc /scannow
Restart the PC. then do a sfc /scannow again to verify system files are okay.
Download HWiNFO portable Here.
Run HWiNFO and Cinebench R23 available Here to see what's happening.
Download and run FurMark from Here to check the graphics card.
Regards
04-20-2025 04:39 PM
Greetings
I forgot to mention the following.
Check your PC's hardware using HP Diagnostics as follows:
Start the PC. Repeatedly tap the "ESC" key.
Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.
Regards