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- DDR4 not working

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05-25-2023 12:31 PM
I bought some new ram called KINGSTON FURY BEAST DDR4 and I think it runs at 3000MHz but when i install 2 16 GB Ram into my computer and try to turn it on it just beeps at me and wont turn on.
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Accepted Solutions
05-25-2023 07:53 PM
Your MB supports certain (not all) 16 GB memory modules up to 3200. The BIOS needs to support XMP memory profiles. The BIOS needs to have EEprom data to support the memory modules you are trying to install in the MB.
The problem is: not all memory modules will work on all MBs. You may have purchased incompatible memory.
Hopefully you can return the memory to the seller for a refund.
HP does not offer 16 GB memory modules at HP Part Surfer using your PC's product number (TG01-0023W). I would check Crucial Memory for the best shot at getting compatible memory.
05-25-2023 07:43 PM
@TheNoWhereKing , welcome to the Community.
The memory simply isn't compatible with your motherboard. Here are the "Motherboard Specifications". The memory in your computer is DDR4-3200. HP doesn't use Extreme Memory Profiles (XMP's) to overclock their memory. They use the standard JDEC's that are in the memory. Their motherboards are very picky when it comes to using third-party memory.
Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-25-2023 07:53 PM
Your MB supports certain (not all) 16 GB memory modules up to 3200. The BIOS needs to support XMP memory profiles. The BIOS needs to have EEprom data to support the memory modules you are trying to install in the MB.
The problem is: not all memory modules will work on all MBs. You may have purchased incompatible memory.
Hopefully you can return the memory to the seller for a refund.
HP does not offer 16 GB memory modules at HP Part Surfer using your PC's product number (TG01-0023W). I would check Crucial Memory for the best shot at getting compatible memory.
05-25-2023 10:44 PM
I wholeheartedly agree with @Bill_To regarding Crucial RAM, look no further than here: HP - Compaq Pavilion Gaming TG01-0023w | Memory RAM & SSD Upgrades | Crucial.com.
Kind Regards,
NonSequitur777
05-25-2023 11:01 PM
Hi @NonSequitur777 @TheNoWhereKing @old_geekster
Just found this Crucial Memory site having a 2 X16 GB memory kit at 3200.
Regards
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