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dwm1812
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Message 1 of 5
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DVD-Cd player for the Omen

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HP Omen
Microsoft Windows 10 (64-bit)

I guess oversite on my part but my ordered HP OMEN arrived without a DVD-CD ROM drive.  My question is:

1. Can I install one or do I have to use an external drive?

2. What is the best kind out there internal or external?

 

Thank you.

4 REPLIES 4
Maké
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Message 2 of 5
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1) You can reclaim the CD, in the HP Store when you purchase the OMEN.

2) IMHO, the best way for install actualized software, driver's, etc ..., is from the site of HP write, in the Web. The CD, is possible what be obsolet.

 

If it has served you, to solve, your problem, you can grant, as Solved. In this way, it can serve other users. Also, you can grant Kudos, if you want to thank, the help provided.

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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dwm1812
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Message 3 of 5
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I already have the computer at home so I would have to order anything and either install it myself or get someone like the Geek Squad to do it.  I'm not sure what you mean by "reclaim the CD"

 

I'm not sure what you menat in the second part.  Thank you for your help.

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Maké
Level 9
3,551 3,490 180 541
Message 4 of 5
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Hi!, @dwm1812:

 

Can you indicate for your OMEN ...

 

1) Complete Model.

2) Product Number (P/N).

 

You can find the required data, in tag adhered in the rear case, or see ... https://support.hp.com/ca-en/document/c00033108

 

If it has served you, to solve, your problem, you can grant, as Solved. In this way, it can serve other users. Also, you can grant Kudos, if you want to thank, the help provided.

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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RN88
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Message 5 of 5
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Why is there no CD DVD rom in my omen??? Is this a joke? 

Also your reply is very very difficult to understand. Please use proper English when you are trying to do customer service. Will be really thankful. 

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