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Razzer
Level 1
12 7 0 0
Message 1 of 2
250
Flag Post

Decreased Network Speed after OMEN Control Center Updates

HP Recommended
OMEN 30L
Microsoft Windows 10 (64-bit)

Every time I update the OMEN Control Center via MS my internet speed is reduced to 20 or 30 megs down.  I then i have to uninstall it from device manager and let windows search and re  install the drivers.  Then its back to normal speeds.

 

What gives?  This seems like MS and HP are not talking to each other when the  push these updates out.  Anyone else have this issue?

David Froshiesar
1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,003 1,966 2,659
Message 2 of 2
Flag Post
HP Recommended

@Razzer

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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