Disabling integrated GPU from BIOS

[KirklandsQQ]

Hello! I have an HP Pavilion gaming desktop TG01-2000a. I have been in contact with AMD trying to resolve driver issues with my RX6600 XT that HP built for my PC. I was told I have to disable the iGPU from the BIOS, however I cannot find any of this setting inside my HP BIOS. 

Disabling the iGPU from the device manager IS NOT AN OPTION. This is what is causing the issue mainly is the computer seeing it and then disabling it afterwards causing a software issue when it needs to be resolved from the hardware.

AMD - "Disabling the iGPU from the Device Manager is prone to cause some errors in the system, as it is initially loaded by the operating system, along with its drivers, and is only later disabled, on a software level.
 
Disabling it from the BIOS would prevent it from showing up altogether, as the operating system would not be able to detect it at all, thus it is never loaded nor used by the system.
 
We recommend contacting HP once more and asking them to provide you with instructions for disabling the integrated graphics from the BIOS." 

[banhien]

@KirklandsQQ 

What is your HP Pavilion Gaming Desktop PC TG01-2000a machine ? It should be one of the following over 180 machines

              https://support.hp.com/au-en/product/product-specs/hp-pavilion-gaming-desktop-pc-tg01-2000a/21003677...

They should use SAME motherboard

             https://support.hp.com/au-en/document/c07093984

which clearly says

Integrated graphics

• AMD Radeon Graphics

note:

Integrated video is not available if a graphics card is installed.

Did you install video card yourself ? By default HP disabled in BIOS already.

Regards.

[KirklandsQQ]

I wish that was the case, mine came built with the Ryzen 7 and RX 6600 XT

Under devices manager it says the the iGPU is detected and enabled. If it were automatically disabled in the HP bios should it not even show up or even show up as enabled?