• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
Eg omen 30l

So I am curious if for example let's say I want to buy the omen 30l but I want a Ryzen 6900 xt instead of an rtx 3080, would hp change the part and charge me for it?

5 REPLIES 5
HP Recommended

@Aleem_Khokhar 

 

Yes, HP sells CTO - Custom-to-Order computers. 

 

Whether you can get an Omen of the type you describe depends on whether there is a "customizable" Omen series AND whether the customization includes the types of upgrades you are seeking.

 

 

What to do?

 

Visit your regional HP Store (online).

Click to Shop - start looking for what you want.

You can use Search or you can peruse the categories.

Need more help?

Contact the store using the contact information on the website or contact Customer Service.

 

 

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

Select a subject type

 

OR

Select a subject type

 

 

One Caveat:

CTO machines are just that, they are built to order.

It takes longer to receive a custom machine.

It might take longer than it says on the website.

Things are slow already this year and now the "season" is starting.

BE PATIENT and get what you want.

 

Good Luck.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

Hello
@Dragon-Fur 
unfortunately if as in France, we do not have configurable models and configuration options as in the US!
This is currently done just for pro PCs:
https://store.hp.com/FranceStore/Merch/Offer.aspx?p=b-configurateur-workstations

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

@Prométhée 

 

Ah!  I would never have guess this is true.

 

Not enough reason to move across the ocean, but unfortunate difference.

 

Thanks for the clarification!

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

I saw long enough ago that we could have configurable PCs in the US!
I had made the remark, because it could interest a lot of people with us I think!
But that has not changed since, shame!

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

@Aleem_Khokhar 

 

So, @Prométhée has corrected the answer!

 

Solution:  No custom-to-order (CTO) in your region.

Sigh.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.