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‎09-16-2019 02:51 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I used omen command centres intelligent over clocking and now my computers been stuck on,”your pc has ran into a problem and needs to restart. We’re just collecting some error info and then we’ll retard for you. 0%” for two and a half hours now. What should I do?  

2 REPLIES 2

‎09-17-2019 04:24 PM

HP Recommended

@Dale31 , welcome back to the forum.

 

The only thing that you can do is press and hold the Power button until the computer shuts down.  Then, you can reboot.  I don't believe you have any further problems.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎09-17-2019 05:06 PM

HP Recommended

@Dale31.

 

Ive had issues with the auto overclocking feature also. I went back to manually setting it up in the OCC instead.

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