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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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When are the Omen 45L units shipping? I ordered on 02/08/2022. I paid fastest shipping option and in one email I received on 02/08 I was told to expect the item to arrive in 1-3 days for a prebuilt ready go system, which it was supposed to be.  One email said it should be shipping out on 02/22/2022 which is conflicting information.  It's supposed to be a Prebuilt, ready to go pc. I didn't add any customizations, or any other items ordered with it. It was supposed to be delivered today according to the email of my receipt, yet the website says the order is still processing. I will be canceling my order if it isn't here by Friday and will not accept any restocking charges at all. Looking into filing a complaint [removed]

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@CryptoAce88205,

 

Totally understand your frustration.  Mind you, I am not employed by or represent HP, but the most likely reason why this is happening to you -unsatisfying as it may be, is because HP like many other companies continue to struggle with supply line issues.

 

Hopefully HP will make this right for you one way or another.

 

All things considered though, the Omen 45L's are worth waiting for, imo.

 

Kind Regards,

 

NonSequitur777


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I appreciate your quick response and the diligent team at HP. I'm sorry for being salty and I would like to apologize to you, and HP staff as well. I'm sorry for the way I came off.

 
With that taken care of the next thing I wanna bring up is the fact that I love that HP offers some sort of pre-order/backorder mechanism that starts an  "electronic line". Many store's simply do not allow it and its frustates me when I can finally afford "nice things" only "nice things" can't be found at affordable prices anymore!
 
 Best Buy is part of the problem, and you guys have provided a solution in a speedy manor while keeping a cheerful, friendly attitude. Not only did the HP comunity respond quickly and appropriately so did HP.
 
 The ending of my original post was altered by the Moderator but none or the pertinent info was lost post was altered but not the part that Is important. Which I was curious about not that would removed entirely or kept positive even when confronted with a worked up customer. 
 
I know the market is wishy washy and almost nothing is a guarantee anymore making it hard to locate what is or isn't worth spending a little extra $ on. Just another reason why HP is the brand I splurg on the most. 
 
 I love my Omen laptop which has been a power house and super reliable.  I currently drive most AAA games like FH5 @2560x1440 (165hz) at ultra or max settings but I done a few small upgrades. Including two 16gb vengence DDR4 3200 (CL 16 20 20 32) totalling 32gb or ram. I also have a  Samsung 980 pro 1tb boot drive  and a 1tb 970 Evo plus for games but just use both drives for games. This thing is flipping fast like really fast. Quite impressive to see that much raw power harnessed by a thin and light 15" gaming laptop.. 
 
JUST a quick thank you to all the Mods and to HP as _well for the support with my order. It will be nice whqren I'm able to respond from the real Omen de0sktop environment.
 
With renewed appreciation,
BP
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