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HP Recommended

i did it and its still the same

 

HP Recommended

So you install 2026 version and that's all you can do from update side. Now try try reset/clear TPM keys after backing up BitLocker recovery keys.

Before clearing TPM (if you use BitLocker)

  • Back up your BitLocker recovery key and suspend BitLocker/device encryption first, because clearing TPM can trigger recovery prompts or lock access to encrypted data.
  • Make sure you know your Windows sign-in method, because Windows Hello and some security tokens may need to be set up again after the reset 

In short or safe order to do:

  1. Save your BitLocker recovery key.
  2. Suspend or turn off BitLocker/device encryption.
  3. Confirm BitLocker is OFF, To check your BitLocker status quickly, right-click the Start menu, open PowerShell (Admin), type manage-bde -status, and press Enter. Look at the Protection Status line for your C: drive: if it says Protection Off, BitLocker is successfully suspended or fully disabled, making it safe to proceed with your TPM reset; if it says Protection On, the drive is still encrypted and active.
  4. Reboot into BIOS.
  5. Find and choose reset/clear TPM keys to factory default. 
  6. Confirm the prompt
  7. Save and exit, then let Windows boot.
  8. Now play and test.
  9. Don't forgot to re-enabled bitlocker if you use.
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