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- Forced BIOS update

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10-25-2021 11:17 AM
My PC went thru a series of BIOS updates today without any prompt. It was just off this morning instead of sleeping. I don't know when and where I requested this.
Anyway, it of course decided to block old Intel XTU overrides for RAM performance. Setting my RAM back to top speed of 2133MHz from 3200Mhz. Now it won't allow the change again. Thanks HP for owning my machine for me! Super happy with you, I don't want to be able to swap things, but that quick removal glass you put in sure does look neat. Now at least people will think I own my own gaming PC.
10-29-2021 02:14 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open HP Support Assistant, double-click the HP Support Assistant icon
.
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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