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‎12-26-2019 01:27 PM - edited ‎12-26-2019 01:28 PM

HP Recommended
Product: hp pavilion 690-0073w
Operating System: Microsoft Windows 10 (64-bit)

Hi, recently bought this hp pavilion 690-0073w and noticed some screen tearing while playing games. Freesync is turned on in the settings of my Acer CB272 monitor but I don't see the option to turn on Gsync in the Nvidia control panel. Is it possible to enable that somehow or is it disabled because of my monitor?

4 REPLIES 4

‎12-26-2019 02:05 PM

HP Recommended

@alexlujan21 

 

How do you connect your monitor ? The requirement is

 

         System Requirement: Must support DisplayPort 1.2 directly from the GPU

 

but your machine does not list Display port, only ports from motherboard. Please check again and use the right port.

 

    https://support.hp.com/us-en/document/c06425046

 

Regards.

BH
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‎12-26-2019 02:35 PM

HP Recommended

Honestly, I'm not sure which port it is. I just connected the monitor to the open displayport in the back of the computer tower. 

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‎12-29-2019 09:11 AM

HP Recommended

Banhien, his computer has an Nvidia GTX 1660 Ti video card. Also, with an i5-9400F cpu (which has no onboard graphics) the motherboard video port(s?) are capped off.

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‎12-29-2019 09:14 AM

HP Recommended

Make sure you have the latest version of the Nvidia drivers.

 

Taken from PC World:

  • Right-click on the Windows desktop and select Nvidia Control Panel
  • Expand the Display section of the left-hand navigation pane and select Set up G-Sync
  • Check the “Enable G-Sync, G-Sync Compatible” box and select the Active Sync display you’d like to use if you have more than one monitor
  • Check the “Enable settings for the selected display model” box
  • Click “Apply” in the bottom-right

“If the above isn’t available, or isn’t working, you may need to go to Manage 3D Settings, click the Global tab, scroll down to Monitor Technology, select G-SYNC Compatible in the drop down, and then click Apply

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