G-Sync on HP pavilion 690-0073w

[alexlujan21]

Hi, recently bought this hp pavilion 690-0073w and noticed some screen tearing while playing games. Freesync is turned on in the settings of my Acer CB272 monitor but I don't see the option to turn on Gsync in the Nvidia control panel. Is it possible to enable that somehow or is it disabled because of my monitor?

[banhien]

@alexlujan21 

How do you connect your monitor ? The requirement is

         System Requirement: Must support DisplayPort 1.2 directly from the GPU

but your machine does not list Display port, only ports from motherboard. Please check again and use the right port.

    https://support.hp.com/us-en/document/c06425046

Regards.

[alexlujan21]

Honestly, I'm not sure which port it is. I just connected the monitor to the open displayport in the back of the computer tower. 

[randomname1]

Banhien, his computer has an Nvidia GTX 1660 Ti video card. Also, with an i5-9400F cpu (which has no onboard graphics) the motherboard video port(s?) are capped off.

[randomname1]

Make sure you have the latest version of the Nvidia drivers.

Taken from PC World:

• Right-click on the Windows desktop and select Nvidia Control Panel
• Expand the Display section of the left-hand navigation pane and select Set up G-Sync
• Check the “Enable G-Sync, G-Sync Compatible” box and select the Active Sync display you’d like to use if you have more than one monitor
• Check the “Enable settings for the selected display model” box
• Click “Apply” in the bottom-right

“If the above isn’t available, or isn’t working, you may need to go to Manage 3D Settings, click the Global tab, scroll down to Monitor Technology, select G-SYNC Compatible in the drop down, and then click Apply