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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-05-2019 08:44 AM

HP Recommended
Product: HP Phoenix h9-1100eb
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have a HP Phoenix h9-1100eb.
Recently, my graphic card crashed (Radeon 7950) and was replaced in a local shop by a old GTX 660 Ti.
They told me that it was not possible to install a more recent graphic card. Do you agree with them ?
If not, which most recent graphic card could be compatible with my mother card ?
Thank you in advance for your help.

David

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-05-2019 11:38 AM - edited ‎05-05-2019 11:39 AM

HP Recommended

@Antoine73 , welcome to the forum.

 

@Antoine73 wrote:

Hi,

I have a HP Phoenix h9-1100eb.
Recently, my graphic card crashed (Radeon 7950) and was replaced in a local shop by a old GTX 660 Ti.
They told me that it was not possible to install a more recent graphic card. Do you agree with them ?
If not, which most recent graphic card could be compatible with my mother card ?
Thank you in advance for your help.

David

Yes, David, I do agree with them.  The cards newer than the GTX 660 Ti require UEFI in the motherboard instead of a standard/Legacy BIOS.  HP didn't begin using UEFI until mid-October, 2012 with the release of Win 8.  According to the information that I can find on your computer it was released in 2011.  The BIOS can't be upgraded to UEFI.  I wish I had better news for you!

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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3 REPLIES 3

‎05-05-2019 11:38 AM - edited ‎05-05-2019 11:39 AM

HP Recommended

@Antoine73 , welcome to the forum.

 

@Antoine73 wrote:

Hi,

I have a HP Phoenix h9-1100eb.
Recently, my graphic card crashed (Radeon 7950) and was replaced in a local shop by a old GTX 660 Ti.
They told me that it was not possible to install a more recent graphic card. Do you agree with them ?
If not, which most recent graphic card could be compatible with my mother card ?
Thank you in advance for your help.

David

Yes, David, I do agree with them.  The cards newer than the GTX 660 Ti require UEFI in the motherboard instead of a standard/Legacy BIOS.  HP didn't begin using UEFI until mid-October, 2012 with the release of Win 8.  According to the information that I can find on your computer it was released in 2011.  The BIOS can't be upgraded to UEFI.  I wish I had better news for you!

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎05-06-2019 02:20 AM

HP Recommended

thanks!

Was this reply helpful? Yes No

‎05-06-2019 08:05 PM

HP Recommended

You are welcome, @Antoine73 !



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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