cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Antoine73
New member
2 1 0 0
Message 1 of 4
335
Flag Post

Solved!

Graphic card crash

HP Recommended
HP Phoenix h9-1100eb
Microsoft Windows 10 (64-bit)

Hi,

I have a HP Phoenix h9-1100eb.
Recently, my graphic card crashed (Radeon 7950) and was replaced in a local shop by a old GTX 660 Ti.
They told me that it was not possible to install a more recent graphic card. Do you agree with them ?
If not, which most recent graphic card could be compatible with my mother card ?
Thank you in advance for your help.

David

1 ACCEPTED SOLUTION

Accepted Solutions
old_geekster
Level 16
Level 16
25,331 18,957 2,930 9,355
Message 2 of 4
Flag Post
HP Recommended

@Antoine73 , welcome to the forum.

 


@Antoine73 wrote:

Hi,

I have a HP Phoenix h9-1100eb.
Recently, my graphic card crashed (Radeon 7950) and was replaced in a local shop by a old GTX 660 Ti.
They told me that it was not possible to install a more recent graphic card. Do you agree with them ?
If not, which most recent graphic card could be compatible with my mother card ?
Thank you in advance for your help.

David


Yes, David, I do agree with them.  The cards newer than the GTX 660 Ti require UEFI in the motherboard instead of a standard/Legacy BIOS.  HP didn't begin using UEFI until mid-October, 2012 with the release of Win 8.  According to the information that I can find on your computer it was released in 2011.  The BIOS can't be upgraded to UEFI.  I wish I had better news for you!

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
old_geekster
Level 16
Level 16
25,331 18,957 2,930 9,355
Message 2 of 4
Flag Post
HP Recommended

@Antoine73 , welcome to the forum.

 


@Antoine73 wrote:

Hi,

I have a HP Phoenix h9-1100eb.
Recently, my graphic card crashed (Radeon 7950) and was replaced in a local shop by a old GTX 660 Ti.
They told me that it was not possible to install a more recent graphic card. Do you agree with them ?
If not, which most recent graphic card could be compatible with my mother card ?
Thank you in advance for your help.

David


Yes, David, I do agree with them.  The cards newer than the GTX 660 Ti require UEFI in the motherboard instead of a standard/Legacy BIOS.  HP didn't begin using UEFI until mid-October, 2012 with the release of Win 8.  According to the information that I can find on your computer it was released in 2011.  The BIOS can't be upgraded to UEFI.  I wish I had better news for you!

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

Was this reply helpful? Yes No
Antoine73
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

thanks!

Was this reply helpful? Yes No
old_geekster
Level 16
Level 16
25,331 18,957 2,930 9,355
Message 4 of 4
Flag Post
HP Recommended

You are welcome, @Antoine73 !



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation