HP 15L Gaming Desktop PC TG02-0000a (4H509AV) AUDIO STUDDERING

[gimik]

SINCE ABOUT AUGUST 27 MY VICTUS HAS AUDIO STUDDERING  AND ( HP ) HAS REFUSED ME HELP AT EVERY LEVEL . KNOWING I AM DISABLED . NOT ABLE TO GET AROUND JUST LIKE YOU OR ANYONE ELSE ..   I CAN NOT JUST GET UP AND WALK OUT THE DOOR  OR DISCONNECT THE DESCKTOP AND SHIP  (  NOT THAT THEY HAVE OFFERED BECAUSE THE FACT IT THEY HAVE NOT )

I HAVE CALLED AND CALLED   GOTTEN ON CHAT WITH THEM AND I ALWAYS GET NOTHING BUT BROKEN EMPTY PROMISES !

I AM RIGHT NOW BEYOND UPSET  BEYOND PLAYING GAMES WITH THEM  THEY HAVE HAD OVER A MONTH TO HELP  ...  I HAVE ASKED FOR A REPAIR PLACE SO I CAN TRY AND FIND SOMONE TO HELP ME GET THIS TAKEN TO A REPAIR PLACE   BUT !!!  THEY REFUSE TO EVEN GIVE ME THAT !! I DO NOT KNOW WHAT TO DO OTHER THEN  REPORT THIS TO THE ( ADA )

[Nal_NR]

Hi @gimik,

Welcome to the HP Support Community. 

I'd like to help!

This situation will need some additional support from our internal teams in HP. I have brought your issue to the attention of an appropriate team within HP in your region. 

You should be contacted within 3-4 business days (this does not include weekends or holidays).  

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