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- HP 15L Victus PC can't acess bios and can't undervolt

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03-30-2024
08:24 PM
- last edited on
04-24-2024
11:58 AM
by
JessikaV
I can't access the bios in this PC and cannot undervolt my CPU with other third-party apps. I tried spamming F10 when restarting and it just stayed black, but everything was still on, but the screen. This problem has been a problem ever since and I wonder how to fix it and get into the bios.
05-12-2024 11:32 PM
I am having the same issue. On restart my monitor will pop up hdmi on the screen like it's rebooting, but if I press f10 or any other suggested button, windows button or esc, it just goes blank and the computer never boots back up. If I hit the power button it will either turn off completely, or initiate startup, but I never see any options on the bottom of screen for other startup options. Just goes to the login screen quickly. I've even tried through the settings menu, with the recovery restart, but just does the same exact issue. Anyone know how I could access BIOS? HP Victus 15L TG02-0013W (Win11)
05-13-2024 07:42 AM - edited 05-13-2024 08:10 AM
Hi @Galen940
Welcome to the HP Forum.
HP may not provide any overclocking options for your MB.
You should be able to get to the HP Startup Menu by repeatedly tapping the "ESC" key at system startup. Then select "F10" to open the BIOS/EFI. Or Tapping "F10" should open the BIOS.
Are you using a HP wired keyboard?
A wireless keyboard may not activate quick enough to get to the BIOS.
See if you can get to the EFI from within Windows using steps at the following Site.
It is not a good place to be when you can't get to the BIOS at startup or after a system restart; you may have no access to the BIOS/EFI if you can't run Windows.
Regards
05-14-2024 02:50 PM
I actually found most all those steps and tried each one prior to asking here on the forum. None of them work, I just keep going to the login screen. When I go through recovery startup it doesn't even pop up any options to choose how I wish to startup and none of the commands on the prompt are recognized. I went down some rabbit holes ending up reading about bitlocker and also if I remember correctly something about boot locked or security. I'm honestly thinking BIOS isn't available at all on my TG02-0013W desktop. **On a side note would you happen to know a good recommendation for an extra cooling fan or upgrade for it? Thanks for the reply too. I appreciate the help nonetheless.
05-15-2024 05:19 AM
Hi
I would disable Device Encryption (BitLocker light) on all drives. Make sure Device Encryption remains disabled.
Then check for a BIOS update using the specific HP Product number for your PC.
See if you can get into the BIOS after doing the above steps.
Regards