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HP Recommended
HP 25x 24.5-inch Display
Microsoft Windows 10 (64-bit)

Hello, my HP 25X works perfectly with HDMI, unfortunately it has dark screen over DisplayPort. When I connect computer with monitor over DisplayPort I cannot even open menu: I press menu button it shows menu for 0.5 second and then turns again black. Any solutions?

@ CPU Intel® Core i5-4460
@ RAM 16 GB DDR3
@ M/B Intel Desktop
@ 256 GB SSD HP
@ Intel HD 4600
@ PSU HP 280W

1 REPLY 1
HP Recommended

@JVai

 

Welcome to the HP support community.

 

I understand that you are getting a dark spot on the monitor, I am glad to assist you.

This looks like a monitor issue and requires one on one interaction to fix issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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