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02-13-2020 01:07 PM
When I download the OMEN Command Center SDK Package installer, the program unzips the files to a directory, then runs an install script. It displays a message that Windows will log out in one minute, then reboots. After it reboots, it does not have Command Center installed.
I can install Command Center from the Microsoft Store, and even install the companion app HP System Event Utility, but it doesn't allow me to enter the Overclock settings, instead insisting that HPT System Even Utility has not been installed, even though it has from the Microsoft store.
02-18-2020 01:44 PM
@MarpSmickelton Welcome to HP Community!
Here's what you need to do:
Click here to download the latest OMEN Command Center to resolve this issue.
If the issue persists, Click here to find and install the Bios and chip-set driver updates,
If the issue persists, is recover the original application from the recovery manager: Click here for instructions to retain the original Omen controller.
The only other thing to do is to uninstall the software and install a fresh copy from the Microsoft store: click here
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
I am an HP Employee
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