• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎08-19-2022 11:28 AM

HP Recommended
Product: Victus by HP Laptop 16-e0075AX
Operating System: Microsoft Windows 11

i bought this laptop recently i tried to play witcher 3 still it was lagging like hell then i tried to play cyberpunk 2077 still same issues 
please help 
when i try to start the game its loads fast when the game is on the flp goes down and its gets unplayable 

Category:
2 REPLIES 2

‎08-19-2022 04:34 PM - edited ‎08-19-2022 04:35 PM

HP Recommended

Hello @muzica 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/values pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date


(2) Please report your results

Was this reply helpful? Yes No

‎08-20-2022 02:11 AM

HP Recommended

hi

Victus by HP Laptop 16-e0075AX  

Product number
494P2PA
Memory, standard
8 GB DDR4-3200 MHz RAM (1 x 8 GB)
Video graphics
NVIDIA® GeForce® GTX 1650 Laptop GPU (4 GB GDDR6 dedicated)

 

I know that Cyber games had a bad reputation and a lot of bugs, I don't know if that has changed
But your configuration is quite minimal
see game requirements, test your computer

https://www.systemrequirementslab.com/cyri/requirements/cyberpunk-2077/13169

https://support.cdprojektred.com/en/cyberpunk/pc/sp-technical/issue/1556/cyberpunk-2077-system-requi...

 

System Requirements

 

 

this may not change much, check for available driver updates here

https://support.hp.com/id-en/drivers/selfservice/victus-by-hp-16.1-inch-gaming-laptop-pc-16-e0000/21...

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.