02-21-2023 06:15 PM
I set up this HP Omen 30L system recently, however, I've noticed a strange issue where during certain sessions of intensive games, the GPU fan will start to ramp up and the computer stops sending a signal to my monitors while still being able to hear sound effects from said games or videos playing in the background. Nothing I have tried allows me to regain control of the computer once the issue has taken hold, requiring me to hard shut off the computer every time it occurs.
It's not an issue I can easily replicate because it only happens for certain titles and at various different lengths of time while in those titles (most notably Battlefield V, the XDefiant beta, Atomic Heart, and several others). A couple of tests I've done have shown that it likely isn't an overheating issue as neither the CPU or GPU exceeded 70°C, and I've tried updating the drivers, updating my BIOS, updating Windows itself, cleaning the inside of the computer, checking the device with HP Support Assistant, underclocking the GPU with MSI Afterburner, and several other tries, but none of these fixes worked, and the issue keeps appearing. Any solution would be preferred, because at this point I feel like I'm running out of options.
CPU: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz
GPU: NVIDIA GeForce RTX 3080
RAM: 32GB Kingston 3200MHz
STORAGE: WDC WD BLACK SDBPNTY-1T00-1106 1TB
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