Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

HP Omen Desktop keyboard freeze everytime we switch user.

HP Recommended
hp omen
Microsoft Windows 10 (64-bit)

HP Omen Desktop keyboard freeze everytime we switch user.   Only work around I have is to unplug and replug the USB or reboot PC.  



Level 12
Level 12
6,549 6,533 614 1,452
Message 2 of 2
Flag Post
HP Recommended


Welcome to the forum.

I am not a HP employee.


That is a strange error condition.


Try the following steps on each affected account:


Check for USB device errors and USB driver updates in Control Panel, Device Manager when the error is active. Look at Human Interface Devices and USB Controllers.


Try a different keyboard. Try different USB ports.


Run a Check Disk (Link) to check for corrupt system files.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation