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‎04-02-2021 12:25 PM

HP Recommended
Product: HP Pavilion Gaming TG01-0023w
Operating System: Microsoft Windows 10 (64-bit)

The HP Omen app used to display my hardware temps, but as of recently the CPU temperature has not been changing in the app. When I use an app that displays the actual CPU temperature (CoreTemp), it shows the correct temperature. The GPU temperature reading still works as it's supposed to. I have tried updating the app through the Microsoft Store, but it's still frozen. How can I fix this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2021 05:01 PM

HP Recommended

@ajglas , welcome to the Community.

 

If you haven't done so, I suggest that you install the latest SDK update for Omen Gaming Hub: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-gaming-desktop-pc-tg01-0000a/...

 

Read all of the information before installing it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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3 REPLIES 3

‎04-02-2021 05:01 PM

HP Recommended

@ajglas , welcome to the Community.

 

If you haven't done so, I suggest that you install the latest SDK update for Omen Gaming Hub: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-gaming-desktop-pc-tg01-0000a/...

 

Read all of the information before installing it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎04-02-2021 11:35 PM

HP Recommended

This worked, thank you!

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‎04-03-2021 07:59 PM

HP Recommended

You are welcome, @ajglas!  Always glad to help.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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