HP Omen Network Problem

[Badelos]

Hello guys,

   I just bought 2 days ago a HP Omen desktop, and after I did some installing of programs and 2 games, I said let`s relax a little in a match of League of Legends. 

   Apparently I encounter some ping spikes ( playing on wireless ) , in like  5-6 second I have one lag spike. ( the ms is between 35-42 and out of nowhere is going to 233-270 ). The wireless adapter is up to date, I also tried to install manually driver for the adapter from here ( HP official ), didn`t do the job.

  And after some time I said to stay on the ethernet cable for the night ... no luck at all. The desktop did not get internet at all, and I did a troubleshoots to see what is happening. 

  Conclusion of troubleshooting: The ethernet cable does not have a valid configuration. 

[ub6424]

Hello @Badelos 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we continue ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Network adapters>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

(3) Please report back