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I was using my PC just a few days ago with no sign of trouble. Then today when I went to turn it on, it showed no sign of life. I checked the outlets, the power cables, and the extension cords, and nothings wrong. It is an 

HP Omen 25L GT12-1439 Ryzen 7 5700G 3.8 GHz - SSD 512 GB - 16GB

unfortunately I do not have the serial code written down and I cannot get it because my PC wont turn on. I got it in April 2021. I will take all the help I can get. Thank you!

1 REPLY 1
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@kgbspy , welcome to the Community.

 

The first thing that I will suggest is not using extension cords to connect any of your electronic equipment.  This can cause reduced power to the computer.  Also, you should be using a power strip with a surge protector.  This will assure that your components are not damaged if there is a power surge.

 

My first suspect with your problem is the power supply unit (PSU).  While I realize that it is only two years old, a PSU can fail at any time.  They are the most replaced component in a computer.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



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