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‎04-01-2020 03:46 PM

HP Recommended
Product: HP Pavilion 32" LED QHD Monitor
Operating System: Microsoft Windows 10 (32-bit)

The USB drives installed on the back of the monitor are not being recognized by my computer... how do I activate this?

 

1 REPLY 1

‎04-01-2020 06:15 PM - edited ‎04-01-2020 09:50 PM

HP Recommended

@npsigno 

 

Before you can use USB ports (7 and 8 ) you have to connect upstream cable to 6 first

 

     upstream.png

 

  Upstream cable is similar to printer cable

 

               https://www.officeworks.com.au/shop/officeworks/p/keji-2m-usb-type-a-to-type-b-cable-cou2pc02

 

Regards.

BH
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