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‎04-20-2023 07:27 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My desktop, TG01-1020, started malfunctioning. It doesn't want to display anything to a screen. I've tried many screens, all display ports, power cords, and HDMI cords but it doesn't display. The PC turns on fans work lights turn on. I've tried cleaning it and still doesn't work. I even tried out a silly thing of cleaning the RAM with an eraser and still nothing. Does anyone have a solution? Please and thank you!

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1 person had the same question
1 REPLY 1

‎04-21-2023 08:36 PM

HP Recommended

@Sacrem , welcome to the Community.

 

Try connecting your monitor to the Integrated Graphics instead of the video card.  You may have a failed video card.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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