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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion Gaming - 15-ec1006na

In the past month Ive noticed my laptop badly stuttering whenever I try to play games. Currently its at the point where I cant play anything and I have tried so many solutions and nothing has seemed to work. I understand that my laptop is old, Ive had it for 2-3 years but this problem only started to occur a month ago. Is there anything I can do to fix this or is it simply time to get a new one? Its been so frustrating trying to find a solution as I myself am not knowledgeable about laptops and computers so If anyone could help it would be greatly appreciated.

1 REPLY 1
HP Recommended

@_Amyyyy 

 

Welcome to the HP support community.

 

I understand that your notebook display is flickering, I am glad to assist you.

 

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

  • HPSA will automatically search for all the latest drivers for your Notebook
  • Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  • Click Updates in the My notebook pane
  • Click Check for updates and messages to scan for new updates.
  •  Updates list in HP Support Center
  • Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  • Click the update name for a description, version number, and file size.
  • Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

  • Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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