• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 11

Just got a new computer a HP Victus i5-12/16/512/3060, but every day when i use it alittle or play games it either crashes or the keyboard disconnect and i can't use it. Sometimes it is stuck with one button the last one i pushed before it disconnects. i have to restart the computer or have to unplug the usb and insert it again. But then 5 min after it can happen again

1 REPLY 1
HP Recommended

It is a  Victus by Hp 15L gaming desktop TG02-0xxx

12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz

16,0 GB

RTX 3060

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.