09-22-2020 03:43 PM
Brand new HP Omen won't go down in brightness. Toggle button will go up and down but brightness does not. Is there an update to the display setting that I can install to fix this particular problem?
09-25-2020 09:52 AM
I reviewed your post and I understand that the brightness is not going down on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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