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‎09-22-2020 03:43 PM

HP Recommended
Product: HP omen
Operating System: Microsoft Windows 10 (64-bit)

Brand new HP Omen won't go down in brightness.  Toggle button will go up and down but brightness does not. Is there an update to the display setting that I can install to fix this particular problem?

1 REPLY 1

‎09-25-2020 09:52 AM

HP Recommended

@Matpug

 

I reviewed your post and I understand that the brightness is not going down on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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