• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Locked

‎01-15-2022 05:27 PM

HP Recommended

Like title says HP Omen monitor won’t wake when I turn the computer on and I have to manually disconnect the power from the monitor to get it to work.

Product #: Z4D33AA

3 REPLIES 3

‎01-16-2022 04:48 AM

HP Recommended

hi

you have this problem only if you are in sleep mode and you wake up from sleep mode, with the keyboard?
Can you test the screen with another computer, possibly another screen with the computer?

possible the problem is with the computer, not the monitor

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎01-16-2022 06:00 AM

HP Recommended

I’ve tried a different monitor before this one and it worked fine. The HP monitor only appears to not wake from sleep mode after an extended period of sleep, like after a couple hours.

Was this reply helpful? Yes No

‎01-16-2022 06:03 AM - edited ‎01-16-2022 06:07 AM

HP Recommended

I understand that you have tried another one, but for how long?
Are you using the same video connector?
If he has the same problem with another computer, then you must contact the after-sales service (seller, or hp)

https://support.hp.com/us-en/product/omen-by-hp-27-display/16129890/model/16129891/manuals

I don't see anything that can help here, no manual
(possibly osd option)

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.